Privacy Policy

Last Updated: May 31, 2026

Living Hope Dental Lab ("Living Hope," "we," "our," or "us") is committed to protecting the privacy and security of the information we collect from dental professionals, business partners, and users of our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with our services.

1. Scope of This Policy

This Privacy Policy applies to:

• Visitors to our website
• Dental professionals and business partners who interact with our services
• Individuals who contact us, subscribe to communications, or request information

Living Hope Dental Lab provides services to licensed dental professionals and organizations, not directly to patients.

2. Information We Collect

We may collect the following information:

• Name, email address, and phone number
• Practice name and business contact information
• Messages submitted through contact forms
• Account-related information
• IP address and browser information
• Website usage and analytics data
• Cookies and similar technologies

3. Protected Health Information (PHI)

Our website does not directly collect or store patient health information. Any healthcare-related data submitted through secure case management systems is handled in accordance with applicable healthcare privacy regulations and security requirements.

Users should not submit patient-sensitive information through general contact forms or website inquiries.

4. How We Use Information

We may use collected information to:

• Respond to inquiries and support requests
• Communicate with dental professionals and partners
• Provide updates regarding services and resources
• Improve website functionality and user experience
• Analyze website performance and visitor behavior
• Maintain website security and compliance
• Comply with legal and regulatory obligations

5. Information Sharing

We may share information with trusted service providers who assist with:

• Website hosting and maintenance
• IT and technical support
• Marketing and analytics services
• Communication platforms and tools

We may also disclose information when required by law, to protect our rights and safety, or in connection with a business transaction such as a merger, acquisition, or asset transfer.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and support website functionality. Users may manage cookie settings through their browser preferences.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, alteration, or destruction.

• Secure systems and infrastructure
• Access controls and authentication measures
• Encryption where appropriate
• Periodic security reviews and monitoring
• Restricted access to authorized personnel

8. Data Retention

Personal information is retained only for as long as necessary to fulfill business, legal, and regulatory requirements. Certain anonymized data may be retained for analytical and operational purposes.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security measures of external websites. Users are encouraged to review their privacy policies.

10. Children's Privacy

Our services are intended for professionals and are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

11. Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Object to certain uses of your information
• Withdraw consent where applicable

12. Data Processing

Information collected through our services may be stored and processed in the United States and other locations where our service providers operate.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date.

14. Contact Us

If you have questions regarding this Privacy Policy or our data practices, please contact us through the contact information provided on our website.